You must be a current member of the Caravan and Motorhome Club to book a pitch with us. Pitch fees are £18 per night 2024. This does not include electric.  All pitches have access to coin drop meters for electric usage, which is currently a flat rate of 35 pence per unit. All bookings require full payment on completion of the booking.We can only dispose of your everyday domestic waste. You must not leave broken items (e.g. chairs etc) or large packaging (e.g. cardboard boxes from large items) as we are unable to dispose of them. You are required to supervise your children at all times. You are required to keep your dog(s) on a lead/under control at all times and clean up after them. Please clean up after your dog and use the dog bin provided. We reserve the right to refuse acceptance or to terminate the visit of any person whose conduct we deem is detrimental to us or to our other visitors. We will not be held responsible for any loss or damage, however caused, to y

If we have to cancel your booking prior to your arrival we will refund your booking in full. If you have to cancel your booking please do so as early as possible. Your booking is only cancelled once you have received confirmation from us. If you email/leave a voice mail to cancel and do not receive a confirmation of cancellation within 48 hours, please contact us again as we have not received your message. By making a booking and paying your deposit you signify your agreement with our refund policy below: Bookings cancelled with more than 12 days of notice of your arrival date will receive a full refund. No refunds will be issued with bookings cancelled with less than 12 days of notice of your arrival date, irrespective of the circumstance. Events such as vehicle breakdown, illness or inclement weather etc which may result in delayed arrival or cancellation of your stay are not the responsibility of Greenacres Farm and therefor we advise you to seek appropriate travel insurance. 

What information do we collect When making a booking we collect your name and a contact number. When paying for your booking STRIPE online payment system collects your name, contact number and address. We use CCTV at our property that may capture or record images of you and your visitors in public areas for the protection of you and your visitors and for the purposes of crime prevention where permitted by law. How long do we keep your information We only retain your personal information for as long as it is necessary for the purpose for which it is provided or because we are legally required to do so. What rights do you have to access and control the use of your information? You have the right to Access your personal information. Unsubscribe from marketing or with draw any specific contents you gave us. Request a copy of the personal information that is being processed by us. Have errors in your personal data corrected.